In Store Frequently asked Questions 
  • Do I need an appointment?

    We are by appointment only and our appointments are usually booked up 2/3 weeks in advance so please get in touch as soon as you have a date in mind.

  • How long is delivery?

    Delivery varies on each designer. A delivery date will be advised once your order is placed.

    Standard Delivery is generally 12-16 weeks however, most of our styles are available on a Rush Delivery.

    We do advise ordering your dresses as early as possible to ensure plenty of time for production, shipping and any alterations that may be needed.

  • What sizes are your dresses?

    Our sample dresses in store range from a size 8-26. However, we can place orders for sizes 00-32.

  • How will I know what size my bridesmaid require?

    Please note that we do not offer a made to measure service. We will take your bridesmaids measurements (or you can provide your own) and we will then match these measurements to the appropriate designers size chart. Dresses will be ordered to the nearest size and agreed between customer and sales assistant. 

    As a result alterations may be needed to get the perfect body fit. Alteration costs are charged extra and separately by an independent seamstress. We can advise if/what alterations may be needed at the point of sale.

  • What are your payment options?

    A non-refundable 50% deposit is required before we can place your order with the designer except for Lanico Bridesmaids Dresses which requires payment in full.

    Due to all dresses being made to order no refunds or exchanges can be made.

    All orders must be paid in full even in the event of cancellation.

    If an item is faulty an investigation will take place in which the order will be rectified or replaced.

  • What price are your dresses?

    Our dresses are priced from £150-£300. 

Online Ordering Frequently asked Questions
  • How do I know which colour to order?

    Please order swatches to ensure you are 100% happy with your colour choice. 

    If you cannot see a colour to match your theme please email us with the required colour and we may be able to send further colour swatches to you.

  • How long is delivery?

    Delivery will be around 12 weeks from when you place your order. 

    You will recieve a dispatch email once your order has been sent to you.

  • What sizes are your dresses?

    Please use our size charts and guides to select the correct size. 

    If you have any questions regarding sizing please email us.

  • Can I return my order?

    Unfortunately you can not return your order as your order will be made in your specifc colour and size choices.

    All orders are quality checked before leaving us but if you do notice any faults please read our terms and conditions for further information and next steps.

  • What are your payment options?

    When placing an order you can pay using your Debit/Credit card and payment will be taken in full for your order.

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